I remember when the hype around chatbots has started. It was March 2016, Mark Zuckerberg was presenting a new Messenger Platform that should have redesigned the way we communicate with businesses. Fast forward to May 2020; few more messaging apps have been unlocked to businesses (Apple Business Chat or WhatsApp for instance) and webchat increased its importance. But no significant
Event logs show what happened to your webhooks and messages. You can find them in your channels.
Until recently, our users had to reach support whenever the webhooks didn’t reach their servers. We were happy to help and searched through our
How API providers should save our time.
Properly implemented API error reporting speeds up the development and prevents potential bugs.
Several months ago, we were integrating a 3rd party API to Amio.io. It was a
It's time for your business to invest in a multi-channel chatbot; one that can be deployed on multiple messaging channels simultaneously. Read on to learn why.
No-code bot building tools are great to build an MVP or a very simple chatbot but far from ideal for businesses. Here are 4 core benefits of using custom code instead.
This tutorial will guide you through the setup of Postman to help you evaluate Amio API.
Postman is a developer tool which makes it easy to invoke REST API requests and receive their responses. You can even use environment variables and quickly
With the number of channels to communicate with brands growing rapidly, support software companies need to constantly add new channels to stay relevant. To that effect, Amio not only helps customer support software companies provide more value but also affects the bottom line directly.