With the number of channels to communicate with brands growing rapidly, support software companies need to constantly add new channels to stay relevant. To that effect, Amio not only helps customer support software companies provide more value but also affects the bottom line directly.
No-code bot building tools are great to build an MVP or a very simple chatbot but far from ideal for businesses. Here are 4 core benefits of using custom code instead.
Here are 4 actionable tips that can help you and your organization prepare for the inevitable future of business messaging.
It's time for your business to invest in a multi-channel chatbot; one that can be deployed on multiple messaging channels simultaneously. Read on to learn why.
Your company needs to create a chatbot or add messenger to its existing software. You've been chosen to bear this responsibility. The responsibility of either building an in-house solution or trusting an API provider. The right pick may save you a lot
There was one thing that always annoyed me when developing chatbots. It was webhooks. Messengers like Facebook, Viber or us (Amio) intent to push messages to your endpoint. However, the messengers can't reach your app when you specify the webhook URL as