I'm Amio's lead research and marketing specialist. Occasionaly I will write a blog post for this site. I have been working for amio for more than a year! I enjoy learning, sports and travelling.
In today's fast-paced business landscape, staying competitive often means embracing automation to enhance customer care. Whether you're considering the implementation of chatbots, voice bots, email bots or anything in that direction, choosing the
Retaining great employees is challenging.Retaining exceptional customer support agents is even harder.They have to deal with:Angry customersRepetitive tasksHigh load of ticketSeasonalityThat, and many more reasons, cause support agents to switch
Remember the frustration of interacting with a chatbot that didn't understand your needs or left you hanging?In this article, you will discover how you can create efficient chatbots that:Ensure exceptional user